Return Policy

Last updated: August 26, 2026

Orders are covered by a 30-day money-back guarantee. If you are not satisfied, request a return within 30 days of receiving the order.

Starting a return

Contact the customer-support channel shown in your order confirmation and provide your order number, the purchaser's name, and the reason for the request. Support will provide the applicable return instructions and return location.

Return conditions

Return all requested items and packaging when reasonably possible. Products that are damaged through misuse, altered, or returned without authorization may not qualify, except where consumer law provides otherwise. Do not send a return to an address not supplied by customer support.

Refunds

Approved refunds are sent to the original payment method after the return is received and reviewed. Bank or card processing times may delay when the credit appears. Original or return shipping costs are refundable only when required by law or confirmed by customer support.

Incorrect or damaged orders

Report an incorrect, missing, or damaged item promptly after delivery and include clear details or photographs when requested. A replacement or refund will be arranged when the claim is verified.

Consumer rights

This policy does not limit any mandatory cancellation, return, refund, or warranty rights available under applicable consumer law.